Recessions are a part of life. They can wreak havoc on your business unless you plan for them, and you should plan for them. Otherwise, the business you have worked so hard to get up and running will go under. But it doesn’t need to be that way. While you may feel tempted to pull back on your advertising and…

Whenever a major crisis strikes, the economy is invariably affected. Most people tend to survey the negative effects of crisis and mishap on the market. You only need to turn on the news to find a lot of talk about COVID-19 and its negative effects on the stock market. However, for those of us with a long-term mindset in finance…

Few things are as stressful to a business owner or client support representative as an angry customer. Here are techniques that will help you navigate this difficult terrain, so you can protect your company, strengthen your relationship with your current customers and make yourself more attractive to potential customers: Don't get Angry and Defensive If you're accused of something and…